As patients hang up faster and delay care, practices abandon shared call centers for dedicated front office support The ...

, creating a seismic shift in how healthcare operates. As someone who has worked with virtual assistants for years, I’ve witnessed firsthand how this transformation has opened extraordinary ...

How increased responsibilities and a push to be called “physician associates” are raising tensions with doctors.

In most of the United States, P.A.s are still legally required to work with oversight from a doctor. But just how closely a P ...