Chatbots have become an essential tool for state government agencies to simplify their messaging and get critical information to residents. That’s a key finding from “Uncovering the Results of AI ...

Government buildings across the South received bomb threats on Thursday — the second consecutive day that such warnings prompted serious security measures at government facilities. In Mississippi, ...

As the American economy recovers from the COVID-19 pandemic, declines in employment in state and local governments threaten the delivery of crucial services and the economic security of workers, ...

Mapping state government efficiency initiatives is a complex challenge. Nearly half of states have recently created efficiency groups, had legislation proposed to make one, or were already well into ...

Nathaniel Rakich: In November 2022, Democrats in four states achieved trifectas. No, they didn’t get lucky down at the track — although they did win a horse race of a different sort: They won the ...

The COVID-19 pandemic has had enormous impacts on state and local governments by reducing tax revenue, causing widespread unemployment, and increasing healthcare costs. In addition to reducing ...

Texas Gov. Greg Abbott (R) banned remote work for state employees in March. By June, he was signing a bill that allowed it again. This stunning reversal in just three months tells you everything you ...