Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and compliance-aware routing without custom code.

Have you ever felt overwhelmed by the complexity of managing multiple business processes, from customer relationships to financial operations? You’re not alone. Many organizations struggle to balance ...

CHICAGO, June 27, 2024 /PRNewswire/ — Praxedo, a leading field service management software company recognized in the Gartner® Magic Quadrant since 2016, is pleased to unveil its latest milestone: ...

Confused between Dynamics 365 vs Power Apps? Explore their key differences, real-world use cases, pricing insights, and expert guidance from Cynoteck to help you choose the right Microsoft solution in ...

Modern customer relationship management (CRM) systems are being used by businesses more and more to satisfy the increasing demands for effectiveness and outstanding customer service Employing ...