Great leaders look to the future, while average leaders cling to the past. Clinging leaders tend to have leadership attitudes that lead to disaster. There are five specific leadership attitudes that ...

Clarify leadership roles by aligning cultural, strategic, operational, and tactical leaders with values, attitude, relationships, and behaviors respectively. This is a mashup of two frameworks - ...

As a fan of biographies, music, and history, I enjoy learning about historical figures and events and often identify applicable concepts I can use in my life or profession — especially from people who ...

Situations don’t have feelings; they just are. What makes situations challenging are the people involved and whatever perceptions we bring to the table before, during, and after actual incidents. In ...

Opinions expressed by Entrepreneur contributors are their own. I teach leadership programs all over the country, and one of the most significant questions I get from leaders and managers in my ...

By Nana Sifa Twum, PhDLeadership is most authentically demonstrated not in moments of ease, but during times of crisis. Finals serve as rigorous arenas where attitude surpasses talent, and mere ...

Finally, an attitude of excellence is essential to becoming a world-class IT organization. The more I learn about the IT teams in organizations like Allstate, UPS and the United Nations, the more I ...

By Amanda AKUSHIE Customer experience is still widely misunderstood in many organizations. It is often treated as a frontline issue, something to be managed through customer service training, ...